Workspace
The complete customer reviews workspace.
See Chat, response drafting, translations, and filters in one focused App Store Connect workflow. Scroll to spotlight each part of the same workspace.
Insights
Your App Store Connect workspace for Mac.
Reviews
Review workflows, connected.
Chat
Ask questions across reviews, sentiment, and product requests.
Generated responses
Draft contextual replies with tone and length controls.
Translations
Read international feedback and preview translated replies.
Filters
Narrow reviews by version, territory, rating, and status.
Metrics
Track rating patterns, review volume, and distribution.
Request removal
Prepare Apple-facing moderation requests from a review.
Chat
Ask questions across customer feedback.
Chat turns your customer reviews into answers about what users love, recurring complaints, sentiment changes, and feature requests.
Generated responses
Draft replies from the selected review.
Generate a response in context, adjust the tone and length, then send it without losing sight of the review, rating, version, or territory.
Translations
Read and reply across languages.
Keep the original text nearby while viewing translated reviews and translated response previews for international feedback.
Filters
Focus by version, territory, rating, and status.
Narrow the workspace to the reviews that matter, then pair the filtered list with the response and chat workflows beside it.
Metrics
Track rating patterns and review volume.
Switch into metrics to see rating trends, review volume, and distribution in the same filtered workspace.
Request removal
Prepare Apple-facing removal requests.
When a review should be escalated, collect the review details and draft a concise request for App Store review moderation.
Pricing
Start free. Upgrade in the app.
Subscriptions are available only through Apple within the iOS and macOS apps.
Free
Included for every account.
50 monthly credits
Pro
More monthly intelligence capacity.
500 monthly credits
FAQ
Common questions.
Where do I subscribe?
Subscriptions are managed through Apple inside the iOS and macOS apps.
What is included in Free?
Free includes 50 monthly intelligence credits.
What is included in Pro?
Pro includes 500 monthly intelligence credits for review chat, drafting, and translation workflows.
Do you store my App Store Connect credentials?
App Store Connect credentials are stored securely in the Keychain and used only to connect to App Store Connect.
Is Insights affiliated with Apple?
No. Insights uses Apple-provided APIs but is not affiliated with or endorsed by Apple.
Can I cancel anytime?
Yes. Subscriptions are managed through your Apple account.